Returns and Refunds
We hope you will be completely satisfied with your purchases. Please contact us by emailing email@example.com if you are not entirely satisfied with our products so that we can rectify the situation.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
If you have any general enquiries, comments or complaints about the website then please address them to: Limbless Association, Mayflower Community Hospital, Blunts Wall Road, Billericay, Essex CM12 9SA or email firstname.lastname@example.org
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Only regular-priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Limbless Association, Mayflower Community Hospital, Blunts Wall Road, Billericay, CM12 9SA.
To return your product, you should mail your product to: Limbless Association, Mayflower Community Hospital, Blunts Wall Road, Billericay, CM12 9SA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact us at email@example.com for questions related to refunds and returns.